Distinct News

Distinct News


June 2012

  • Our customers recently reported a 6.6% increase in customer numbers in Q1. Distinct’s private Cloud analytics delivers cost-effective customer analytics for building societies, banks and insurance companies. Read more>

May 2012

  • Distinct recently exhibited at the Sales Institute Annual Conference which was attended by over 250 delegates. The importance of advanced data analytics in achieving competitive advantage in the current business environment was a constant theme at the conference, emphasised by speakers such as Dr Constantin Gurdgiev. More>

  • Distinct to host round table discussions with Life and Pensions leaders to examine and assess evolving customer and distribution trends. Read more>

April 2012

  • Distinct’s recent Control and Performance conference highlighted that over 60% of our Financial Services clients are concerned that, despite a proliferation of controls, they still lacked confidence that their business would run smoothly. Read more>

January 2012

  • Distinct hosted a Breakfast Briefing in London on the topic “Consumer Power – What are your Customers thinking?” It was attended by business leaders from across the Insurance & Banking industry who turned up to listen to TV & Radio financial commentator, Jasmine Birtles. Read more>

August 2011

  • Distinct hosted a LSS webinar titled: “The New rules of LSS for game changing service and cost improvements”. Feedback has been excellent and this webinar is proving highly popular. Click here to view a recording.

April 2011

  • Distinct were delighted to host a Breakfast Briefing entitled ‘Global Economy, Local Challenges: Positioning Ireland for the Upturn’ on April 19th with former Taoiseach, EU Ambassador to the US and currently President of the Irish Financial Services Centre (IFSC), John Bruton. Read more>

March 2011

  • Distinct are pleased to announce their partnership with the Dublin Institute of Technology, School of Computing. Read more>

  • Distinct are pleased to announce their continued partnership with the UCD Michael Smurfit Graduate Business School Read more>

  • Distinct fundraise at Charity Quiz night and present cheque to Barnardos>

February 2011

  • Solvency II is one of our core Proposition areas. For an insight into our approach and to the best practices we have seen across the market Read more>

  • Distinct have been working recently on the subject of how to free up Underwriter time without adding more cost or resources. Read more>

  • On Thursday 4th February 2011, Distinct hosted a Breakfast Briefing titled "What did we learn in 2010, and will 2011 bring more of the same?". Read more>

  • Distinct have produced a simple but effective diagnostic tool to assist clients in assessing how the core elements of their business are performing. Read more about our IDEAL Model>

  • Distinct is pleased to be hosting the 2nd COO City Network event in London on 19th February 2011. Read more>

December 2010

  • Darren O'Neill, Distinct Managing Partner, comments for Business & Leadership on customer insight as a competitive advantage. Read full article>

September 2010

  • Read Issue 3 of the Distinct Point of View on the Distinct Change Index and find out if fraud detection can help you become a customer services leader. Read more>

July 2010

  • Distinct Sponsors Lean Leaders Convention, held at the CCT Venues, Canary Warf from 5th – 7th July. Our Lean Six Sigma experts talked with Process Improvement leaders from a diverse range of businesses, from Wealth Management to Public Sector, about the Distinct Lean Six Sigma Approach to delivering sustainable Business Improvement. Learn more about the Convention here>

June 2010

  • We would like to formally announce that the WDScott Group (http://www.wdscott.com) has merged with Distinct Consulting. Read more>

April 2010

  • On April 21st, Distinct hosted its second London breakfast briefing on the theme of ‘Innovation’. Read more>

February 2010

  • On February 28th, Distinct featured on Business Matters, TV3's new weekly business television programme presented by entrepreneur, broadcaster and former senior politician, Ivan Yates. To view video, click here>

  • Distinct hosts a breakfast briefing titled "2010: Light at the end of the Tunnel" for its clients and guests. Read more>

December 2009

  • Read Issue 1 of the Distinct Point of View exploring the challenges faced by financial services in 2010. Read more>

November 2009

  • Dorothy Kelly spoke at the Professional Marketing Forum in Dublin on how B2B companies can maximise the value of client intelligence. Read more>

  • Orla Fitzpatrick presents Bord Gáis Networks with the Best Quality Management Award at the 2009 Irish Contact Centre and Shared Services Annual Awards Dinner. Read more>

October 2009

  • Kevin Miller, Senior Manager, gives advice at the Professional Broking Event, London on how insurance brokerages can survive and thrive in today's challenging environment. Read more>

September 2009

  • Dorothy Kelly, Senior Manager, tells Marketing Age how effective Customer Intelligence can help organisations succeed. Read more>

  • David Power, Managing Partner, goes Under the Radar with Peter Clusky of The Irish Times. Read more>

August 2009

  • Read how Distinct's Business Intelligence solutions can impact your organisation's effectiveness. Read more >

  • Read how Distinct's Customer Intelligence services can improve your marketing ROI. Read more >


July 2009

  • Orla Fitzpatrick, Distinct Partner presents '‘Delivering an Effective Complaints Experience' as a guest speaker at the CCMA Best Practice Customer Complaint Handling Workshop. Read more >
  • Dorothy Kelly, Senior Manager comments about recent advances in mobile technology for the insurance sector. Read more >
  • Distinct are pleased to announce their latest recruits Kevin Miller and David Powell in the continuing growth of their UK based team Read more >

June 2009

  • Darren O’Neill comments on new financial regulation proposals. Read more >

May 2009

  • Distinct secures ex-RSA CEO to head up UK and international business Read more >

April 2009

  • David Power, Managing Partner, Distinct Consulting, discusses the Irish Banking Crisis on News Talk Listen here >
  • Distinct Consulting share their thoughts on the Irish Banking Crisis in the latest edition of Business & Finance Read more >
  • As a leading practitioner of Lean and Six Sigma methodologies, we deliver programmes that contribute directly to our clients bottom line Read more >
  • Distinct Partake in DUMSS Panel Discussion Read more >
  • A customer experience programme for a health insurance provider results in cost savings and improved customer experience opportunities. Read more >

March 2009

  • Partnership Development Programme Within a Multinational Insurance Group Results in €15m Revenue Increase. Read more >

February 2009

  • Distinct hold breakfast briefing "Retaining Customers while Reducing your Costs" in conjunction with Dublin Chamber of Commerce View Presentation >

Previous News

  • Distinct present at the October IBAC conference on "Profiting from a great customer experience: Are Six Sigma and Customer Experience Management mutually exclusive?" Read full article >

  • Distinct publish an article on "Risk in a new Paradigm" in The Broker Read full article >

  • Managing Director David Power comments for The Independent on "Trouble for Insurance Firms as more Claims Flood in" Read full article>

  • Distinct present at The Irish Banking Federation Conference on "Successfully embedding an ORM Culture" Read full article >

Media Contact


Laura Costelloe

Marketing and PR Manager

E: Laura Costelloe

T: +353 (0)1 672 9025









































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