Customer Intelligence

Insurance organisations face the dual challenge of retaining customers in an increasingly competitive environment, whilst operating with reduced sales and marketing budgets. Leveraging the value of customer data can play a key part in helping you face these challenges. However, as markets change and customer expectations shift, transforming customer data into valuable insight is proving increasingly difficult.

At Distinct, we deliver customer intelligence (CI) services which support insurers to overcome these challenges. Out team deliver solutions which enable clients target sales activity more effectively, reduce churn and fraud and understand where value lies in their customer base. Our team have extensive analytics experience, including Data Model Design, ETL, Customer Intelligence Reporting, Statistical Modelling, Data Mining and Service Management & Delivery. 

Our CI services offers clients the ability to transform data into valuable and effective customer information, which coupled with our market expertise, delivers significant benefits including:

• Marketing strategies which drive revenue and profitable growth
• Improved marketing ROI and reduced marketing waste
• Reduced churn and improved customer lifecycle value
• Access to market leading consulting, analytic and modelling skills
• Reusable and consistent models

• Services sized and flexible to meet your budget

To support clients in delivering cost effective CI, Distinct has developed a secure, scalable and high performance customer intelligence platform, iSuite, upon which we have successfully delivered outsourced data mining and predictive analytics services. We have the right mix of proven technologies and highly experienced experts, to deliver intelligent analysis and insight to support you in making the right decision in a cost effective manner.  If you are looking for market leading advice on designing or managing your CI, Distinct can provide you with the answers.

To learn more about Distinct's Customer Intelligence offering, click here >