Customer Intelligence

The increasingly competitive banking environment means winning and retaining customers, whilst operating with reduced sales and marketing budgets, is a key challenge. At Distinct, we believe leveraging the value of customer data can play a key part in helping you face these challenges. However, as markets change and customer expectations shift, transforming customer data into valuable insight is proving increasingly difficult.

At Distinct, we deliver customer intelligence (CI) services which support clients to overcome these challenges. Our solutions are designed to enable clients target sales activity more effectively, reduce churn and understand where true value lies in their customer base. Our team has extensive analytics experience, including Data Model Design, ETL, Customer Intelligence Reporting, Statistical Modelling, Data Mining and Service Management & Delivery. 

Our CI services offers clients the ability to transform data into valuable and effective customer information, which coupled with our industry market expertise, delivers significant benefits including:

• Marketing strategies which will help you drive revenue and profitable growth
• Improved marketing return on investment and reduced marketing waste
• Reduced churn and improved customer life cycle value
• Access to market leading consulting, analytic and modelling skills
• Reusable and consistent models

• Services sized and flexible to meet your budget

To support clients in delivering valuable insight, Distinct has developed a secure, scalable and high performance customer intelligence platform, iSuite, upon which we have successfully delivered data mining and predictive analytics services. We have the right mix of proven technologies and highly experienced experts to deliver intelligent analysis and insight to support you in making the right decision in a cost effective manner. If you are looking for market leading advice on designing or managing your CI, Distinct can provide you with the answers.

To learn more about Distinct's Customer Intelligence offering, click here >